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Here’s a look at answers to our most frequently asked questions.

General

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[+] How do I make a payment?

For your convenience, we offer several payment options: - Visa, Mastercard or American Express by either phone or mail - Online banking - At your financial institution - Telephone banking - Cheque - Cash payment accepted at all of our local branches. Most of our customers take advantage of our pre-payment offer, which provides you with an additional savings of 5%. You can also set up for our Easy Pay option, which is easy and automatic. Speak with a representative for details.
[+] What is my balance?

You can check your current balance anytime by calling 1-855-546-7336. You can also find your balance on your last invoice in the area noted “payment due”.
[+] What mailing address can I use for sending payment?

Mailed payments can be sent to: 2385 Matheson Blvd. East Mississauga, Ontario L4W 5B3

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